Frequently Asked Questions

How do I get started?

Here at Costa Mesa Physical Therapy, we’ve done our best to make your first steps to recovery as easy and accessible as possible! When you click on the new patient paperwork tab above, please print out your respective paperwork, fill it out, and bring it with you to your first visit. If you do not have access to a printer, we ask that you arrive 20 minutes before your appointment to allow time to fill out your paperwork. Give us a call at (714) 427-0803, and we would be happy to make an appointment for you. Typically, we are able to see you within 24 hours of your call. We also ask that you call your insurance provider to find out what your physical therapy benefits include.

Do you know my doctor?

Throughout your time here at CMPT, we will be in close communication with your referring physician. As you progress, we will be sending your doctor detailed progress reports with important indications of improvement pertaining to your distinct condition. It’s very important that you let us know when you will be seeing your doctor so that we can give him or her an up to date progress report in preparation for your visit.

Do I need a referral from a doctor?

Typically, yes. According to California state law, a physician’s referral is required for our therapists to treat you and bill your insurance. Once you are referred to physical therapy, the referral will expire 30 days from the date it was given. Make an appointment as soon as you can so that no time is lost in your recovery process. We also treat patients on a cash payment basis, which does not require a doctor’s referral. If you are interested in paying cash for your visits, please give us a call to discuss rates and payment plans.

My doctor referred me to another office; can I go to CMPT instead?

Absolutely! Where you go to receive therapy is 100% your choice and we would love to help you on your road to recovery!

What should I expect on my first visit?

When you first arrive at our clinic, you will either turn in or fill out your new patient paperwork. Don’t forget to bring your prescription and any other operative/x-ray/MRI results you have in regards to the injury we will be treating you for. Your physical therapist will then ask you a series of questions regarding your past and present medical conditions. The therapist will then thoroughly evaluate your present condition or injury by assessing things such as range of motion, pain and tenderness, strength, and function. Using a combination of your doctor’s diagnosis, the therapist’s prognosis, and your own, personal goals, your therapist will create and begin to carry out a treatment plan specifically tailored to your needs. The treatment plan typically includes a combination of manual therapy and therapeutic exercises.

What should I wear?

We ask that you wear clothing that allows for assessment and treatment of the specific area you are coming to therapy for. For example, if we will be treating your shoulder, wear a sleeveless top or shirt with loose sleeves that can be easily moved. We also recommend that you wear comfortable or athletic shoes.

What types of treatment do you perform/offer?

Here at Costa Mesa Physical Therapy, we perform a wide variety of revolutionary treatments and customize treatment plans that best address your specific needs. Some of the treatments include soft tissue massage, joint mobilization, strengthening exercises, taping, acupuncture, electrical stimulation and ice or heat application. Your treatment will be designed specifically for you by your physical therapist based on your injury or condition.

What if all I want is a massage in therapy? Is that possible?

Massage alone is rarely the most effective avenue for your recovery. Once your therapist has carried out a complete and thorough evaluation, they will determine the most appropriate plan of treatment to best address your condition and maximize your recovery. Stretching, exercising, and other modalities are also very important aspects of the recovery process and will help you to regain strength, stability, and range of motion.

How often do I need to attend physical therapy?

Generally, most doctors prescribe that you attend physical therapy 2 or 3 times a week, based on the severity of your condition/injury. As you attend each visit and are 100% committed to your recovery, the amount of visits each week can often times be reduced as you improve. We do our absolute best to make sure you can be seen at a time that is convenient and fits in with your busy schedule.

How long will each appointment take?

Each visit will take about 1 hour.

Is there anything I can do at home to help accelerate my recovery?

Most definitely! After your visit, your therapist will typically select a few exercises and stretches that can be done at home to aide in your recovery.

What happens if my pain/problem returns?

It is not uncommon to have an exacerbation of your symptoms. If this occurs, give us a call! It may be suggested that you alter your daily activities temporarily, come back to see us, or make an appointment with your referring doctor.

How much will each visit cost me?

Your out-of-pocket expenses will vary based on the guidelines of your personal insurance policy. Physical therapy, when prescribed by a doctor, is often covered at least partially by most insurance plans. According to your insurance plan, you may have a deductible or copayment/co-insurance payment. We do our best to make sure that your payments are as low as possible.

What type of insurance do you accept?

We accept all Preferred Provider Organization (PPO), EPO and POS insurances. We also accept Medicare, Worker’s Compensation insurance, and Med-Pay associated with Motor Vehicle Accidents, but we do not accept HMO insurance plans. If you have been injured in a motor vehicle accident and require physical therapy, you may be eligible for coverage under your PPO or car insurance policy. If we are not listed in your insurance company’s provider book, it does not mean we do not accept your insurance. Please call us at (714) 427-0803 to find out whether you are eligible for coverage.

What makes you different from all of the other physical therapists in the area?

Costa Mesa Physical Therapy works hard to provide the most effective, revolutionary treatment to eliminate pain and help our patients to quickly return to their desired level of function. We provide one on one care with an emphasis on hands-on, manual treatment with a licensed physical therapist in combination with acupuncture and therapeutic exercise, ensuring we create the absolute best program specific to each patient. Our therapists are highly educated with a master or doctor of physical therapy degree and they continue to educate themselves further in the most current, cutting-edge techniques. Our therapists continue to educate future therapists as adjunct faculty in the Chapman University Physical Therapy program.